Best and Worst iPod and iPhone Repair Centers on the Web

February 10, 2011 by  
Filed under Daily Articles, FEATURED

As we have been searching the web for the last few months for a good iPod and iPhone repair center we decided to put together a write-up on my experiences. We have been an experienced technician for many years now so we do understand the basics of these types of devices but we really didn’t have the time to finding parts and figuring out how to install them. We tried to repair one once and we broke a connector. It ended up costing me an arm and a leg to get it fixed so we decided to opt out of self repair and pay the small fee for someone else to deal with it. Since sending an iPod or iPhone away in the mail can be a bit unnerving we chose to document the good and the bad of each service.  We found a few repair centers that we decided were good fits for my issues and chose to split up where we sent my iPods so we could see just who did the best job. The differences were rather interesting.

If you are reading this you should note that there are a lot of garage based repair people popping up in the iPod repair business. We feel these are risky because they have no backing, usually aren’t paying taxes, don’t have any type of business structure and who knows what quality parts they are using. These are the guys who offer the “cheap” repair service. If you buy an Apple product there really isn’t such a thing as “cheap”. We suggest staying away from anyone offering below average costs for repairs as most likely there is something they are not telling you.

I looked up a few sites on the web and came across some of the most popular. We thought these companies were the least likely to be problematic so we started at the bottom and worked my way through a list we put together.

Overall Experience                               

My final choices ended up all being pretty good but many of us just want to know who we should avoid. We will give our opinions on both. We based our experience on a few factors.

  1. Communication with the Repair Center (email and phone)
  2. Quality of Repair Service
  3. Cost of Repair Service
  4. Reliability of Repair Service
  5. Speed of Service

Let’s start with the bad. We found a few services that we didn’t have much luck with and would probably recommend avoiding. We don’t like badmouthing a company but some of these sounded a little shady and we also tried to do some research on customer reviews to see if others felt the same.

Here is a list of Repair Centers we would try and avoid and why.

  1. www.zeetron.com

Not sure who these guys are, their website had a bunch of conflicting information. We found them through a paid advertisement on Google. The ad said free overnight return shipping but when you get to the website it says 2-day shipping. After doing some digging we found a list of customer complaints about them and many people stated they were a scam. We found multiple websites for different products running under similar names on the web. They sell a lot of parts and have repair services but half of them weren’t even active on their website.  With no way to contact them besides email we avoided them.

  1. www.milliamp.com

This was what we thought one of the better repair centers on the web but we also found them to be completely shady. They operate a few websites all under different names.  we understand it’s ok to have multiple websites but why do they all have completely different names? we don’t know many legitimate businesses that have handfuls of websites. After a bit of digging on this company we found out they run the following sites:

www.ipodrefresh.com
www.ipodjuice.com
www.restoredoctors.com
www.theipodbatteryunplugged.com

All of these names run under Milliamp so basically if you send your iPod to any of these sources or buy parts from any of these sources they are all one in the same company.

  1. www.unitedcamera.com

Who the heck are these guys? Their website says they have been repairing iPods and iPhones for over 40 Years!!!! Wow we didn’t know iPods were that old. Enough said!

  1. www.ipodrepair.com

This is a company called PDA Smart, they looked ok but they don’t offer the newest devices for repair such as the Touch 4 or iPhone 4. At least they aren’t offered on their website. The name is also different from their web name so we skipped this one.

  1. http://www.ipodrepairclinic.com

I couldn’t really understand their website. They offer services but it looks like they have a lot of rules for sending in your iPod. Things like you can’t open your iPod or they won’t fix it. They also look to push a conversion kit for your iPod instead of the normal replacement drives. Not really sure what to make of their service.

Good Repair Centers and Why

Ok now on to our top 5 repair centers and the ones we chose to send our iPods to

  1. www.repairsharks.com 

I had a great overall experience with the guys at Repair Sharks and have to give them the award for best service. We called and left a message for them after finding them on the web. They called us back within a few hours, and we spent about 15 minutes on the phone with one of their staff who explained in detail the entire repair process. By the end of the conversation we could tell they knew what they were doing. we felt like we was sending my iPod to someone that actually cared and not just another number in a system. The same day they received my iPod we got a phone call from them with a diagnostics. We confirmed the repair with them and by the end of the day they emailed me saying it was complete and provided me with payment instructions. The iPod was in the mail the next day, what else can we ask for. Getting to speak to someone in person and having someone walk us through the process was very cool. We also felt that helping me was more important to them than taking my cash. They didn’t try to push me to buy any services from them and offered me some really great deals on upgrades to my repair. We have since sent another iPod to them and received the same level of service so we am sure they are one of the better choices out there for repair.

  1. www.missionrepair.com 

These guys looked good and were one of the companies we ultimately sent my iPod too. Their website was nice, the prices were reasonable and the service wasn’t bad. They also offer Mac repairs. As far as we know there isn’t any type of certification for iPod or iPad repair but these guys are Macbook certified as stated on their website. They offer a lot of services on their website and access to information was pretty easy through their site. There prices were on par with the other quality repair centers. What else can we say? It is an iPod after all; we got it back in one piece and in a timely manner. Nothing fancy just a regular repair with not much hassle. We didn’t deal with them through the phone but we did receive an email from them.

  1. www.ifixit.com

These guys don’t actually offer repairs but instead take a different approach. They try and train the average person to do the repair themselves and sell parts and equipment to do it with. Although this is a great idea we still don’t feel comfortable cracking open a $400 iPod with plastic tools and a heat gun. This site is not for the average consumer in my opinion. It is great for tech savvy guys who have done repairs like this in the past. Not something we would want to try on my iPod but the site is very well put together and the diagrams are nice.

  1. www.thepoddrop.com

Another reputable company the Pod Drop has locations throughout Michigan. They have been in business for a few years and work out of a few brick and mortal locations. They look to offer franchising opportunities for business looking to add this service on to their existing offerings. Contacting them was easy and the site was straightforward. The website wasn’t very advanced and it generally led you in the direction of having to contact them for answers but at least someone is available to help you. Nothing too fancy just straight up repair service.

  1. www.iresq.com

This was the third site we sent our iPod to. It wasn’t the best of the three and we would put them in third place if we were ranking them but their service was acceptable and the iPod is working properly. We have no complaints about their service and they provided what they said they would. They also offer other services such as PC repair, PSP repair, and Notebook repair. They have been in the business for a while now as stated on their website. They also have videos as many of the other repair centers do.  Prices are similar to the major repair centers and are competitive. Return shipping is not free so prices do not include shipping back to you but they do offer multiple options for shipping. They have a nice Q and A section for questions regarding packages, shipping, and repairs.

Overall we found a few good repair shops on the web and a whole bunch of shady ones. Repair Sharks www.repairsharks.com took the cake in our study. As part of them coming in the top position we will be offering them some free advertising space on our website.  Hopefully this guide will help a few people in the future. If you are not sure about a certain repair center contact them and see how they respond. Also it is advised to stick with an actual company and not someone working out of their basement. There are a lot of scams out there so ask questions and get the answers you need. The reputable shops are easy to find but so are the shady ones so be careful.

How to get videos onto your iPod video

March 4, 2010 by  
Filed under FEATURED

The iPod video is known as the last generation of iPods, which surprised the market and the sales since its appearance. Basically, this new device is able to play videos. If this seems like fun, the technical part might need some guidance.

Firstly, you should know that both the PSP and iPod can play H.264 / MPEG-4 encoded videos with AAC audio tracks. Due to this fact, the resolution is rather limited, together with the limitation of the bit rates that you can use on the device. For the new iPod video, this limits means (for the H.264 video) up to up to 768 Kbps, 320 x 240 and 30 frames per second. For the MPEG-4 video, the limits are up to 2.5 mbps, 480 x 480 and the same 30 frames per second. Even more, the AAC audio bit rate is around 160 Kbps. After establishing these limits, the next step is to establish the source of the video, which can be either from a DVD or a video of the computer.

In other terms, the company Apple claims, in a purely informative ad which is posted on the official website, that the new iPod, as they call the new iPod video, can store 15, 000 songs, 25, 000 photos and not less than 150 hours of video.

If wanting to get a video from a DVD, then the first thing you should do is to insert the DVD in the device. After this, you should open (in case it doesn’t immediately open by itself) the DVD, using file and open DVD from the menu. Check the options in the DVD menu, to set up everything as you like, meaning language, subtitles or chapters. Begin playing the movie, using the DVD menu to navigate. When the movie begins, you should press the record button and select the folder in which you want to store the recorded files. When you want to end the recording, simply click the stop button and if the recording goes well, there will be a screen confirmation that you have converted your file successfully.

If you wish to convert a video from your computer to your iPod video, then the first thing that you should do is go to the menu file and click open video file. After this, your video is supposed to begin to play, the perfect moment to adjust the video as you like. Also, you can set the perfect moment to start the recording, using the bottom playback controls. When you decided this, click the button record and feel free to stop it at any time. After recording, just like in the case of importing videos from a DVD device, there will be a message on the screen saying that everything went on successfully.

If respecting these basic rules, the videos and movies will be stored carefully in your iPod and you will be free to watch them, at any time. Still, be aware of the fact that the iPod offers limited space and resolution, which means that you should be picky when deciding what to keep and what to delete. The new iPod video is a challenging and innovative product that combines music with images, offering, for the first time, the possibility of playing video on such a small digital device.

The style of the new iPod video

March 4, 2010 by  
Filed under FEATURED

Technical devices are, firstly, devices which provide a practical usage. Still, an increased concern in how these devices should look and what their particular style expresses is not insignificant, either.

The design of the new iPod video is rather unique and different from all the other models of the iPod series, which basically includes 4 generations of this device. Firstly, the design of the new iPod had to be adapted to the optimized features of the product. Secondly, the most important factor when designing this item was the fact that it had to have a large and colored screen, in order to provide the video feature at a high level. Even more, even though it is a technical device, the iPod always had a fashion of its own, which made the item, besides a provider of music (photos and now, videos), a trendy accessory, which young people preferred to wear. Considering this, the design engineers of the Apple team managed to pay an increased attention to all the aesthetical features of the device and took care of all the tiny details which actually made the iPod look great at the end.

The iPods were found on the market in various colors since their appearance. From the intense and bright pink iPod of the first generation to the elegant and popular white, the iPod managed to keep the same style, even through different colors. Even more, the most famous iPod ads were always focused on bright colors, such as orange, green, intense turquoise and lots of shiny pink. The iPod video is found on the market today in two basic colors: white and black and the choice of these colors is owed to the fact that, on one hand, the previous iPod nano had the same colors and it was a big hit product since it was launched and, on the other hand, the fact that with the new iPod video, the marketers and the advertising team wanted to promote a more serious look of this device, with a subtle and more elegant style. Still, the ear buds for this device are kept in the same color, white, as they have been since the first appearance of the iPod on the market in the year 2001.

The reviews that regard the aspect and design of the new iPod video mention the fact that some black ear buds were expected, as well, in other to fit better with the elegant look of the black iPod video. Even more, regarding the colors of the new iPod video, the reviews mention the fact that, while people expected the white iPod video to require more maintenance than the black one, the reality shows the fact that the dirt is much more visible on the black device. At the same time, Apple offers in the large package which includes the iPpod a protecting sleeve for the video device. This sleeve is colored in light grey and manages to protect the iPod and keep it clean, at the same time.

The new package of the iPod video brings many new aesthetic and stylish features: the text and the Apple logo on the box are embossed with silver, which makes the black package look elegant and elitist, which is exactly what the company wanted.

The Evolution of iPods

March 4, 2010 by  
Filed under FEATURED

The newest and most popular innovation in iPod technology is, for sure, the iPod video. Still, getting to this innovative device is just the result of a long research through the history of the iPod making.

The appearance of the iPod was owed to an increased marketing request: the lack of quality of the digital music players was noticeable to the interested consumers, as opposed to the growing number of digital devices, such as cameras, camcorders and organizers. Due to this fact, the Apple industries established a team of qualified engineers in order to develop the mechanism and design of the soon to be first iPod, which resulted in less than a year of technical and practical research. The launching of the new and exiting product was held on the 23rd of October 2001 and soon, the market embraced the new product. The evolution from the first iPod, which was revealed almost 5 years ago, till the iPod video reveals the intense and permanent research of the specialized engineers. The next significant step in the evolution of this device was the release of the 2 versions iPod, for both Mac and Windows users, which highly increased the sales and the number of potential customers. Actually, the iPod sold at such a high rate, that the permanent improvement of the product, in order to maintain the leading position on the market, was a necessary request (the selling rate recorded over 42 million units since the release of the product).

In 2005, the new and better iPod was revealed, when celebrating the 4th generation of these devices; the new model introduced, for the first time, the color screen. In the spring of 2006, the Samsung company announced that they were about to provide the media processor for a new iPod model, an improved version of the Apple’s device. Soon after, the 5th generation of iPods introduced the iPod video, meaning it has video playback capacities, video playing and better organization features. The launching was celebrated together with the innovative new models of iPods: the iPod nano, with color screen and the iPod shuffle, which were the best sellers of 2005.

The 5th generation of the iPod was about to reveal many new and exiting features of the small device, all under the slogan One more thing… Basically, the iPod video or the video iPod was available on the market in both 30 GB and 60 GB capacity models, had ability to play both MPEG-4 and H.264and much higher resolution, up to 480/480. Having a 16-bit color screen and being able to display all kinds of videos on a TV set, the new product was a market hit since its appearance. Regarding the design, the new iPod comes, as the previous iPod (the nano model of the 4th generation) in 2 colors, white and black, but it has a multitude of applications and improved features: World Clock, Stopwatch, and Screen Lock applications, a smaller earphone, a thin slipcase, AC adapter and FireWire cable. Regarding the dimensions, the new iPod is 4.1 x 2.4 x 0.43 inches for the 30 GB version and 4.1 x 2.4 x 0.55 inches for the 60 GB version (which, in the case of the new model, are marketed at the same price). The screen size was modified to 2.5 inches (6.35 cm) diagonally, 0.5 inches (12.7 mm), meaning that the video iPod screen is larger than the previous one. Even more, the product is thinner than the last model, iPod nano, and the battery life increased from 16 hours to 20 hours. Still, being a video device, watching movies reduces the life of the battery to around 2 to 3 hours.

With an exiting and evolving history, the iPod manages to be one of the most innovative products on the digital devices` market, with millions of customers all around the world and increasing sells.

Why the iTouch Is Very Popular

March 4, 2010 by  
Filed under FEATURED

The world today is filled with amazing devices that makes life easier for use to live. Some devices offer a more convenient way of doing office work, some devices can provide us with comfort, some devices can let us communicate better, and some devices offers high quality entertainment wherever we go.

In the past, the walkman portable cassette player was considered to be one of the best portable music players in the world. With it, you will be able to listen to your favorite music wherever you go. It was the “in” thing in the past and thanks to this, it has evolved in to something better.

Portable CD players were also very popular in the mid 90s and people just can’t have enough of it. With the high quality digital sound it offers, almost everyone wanted to have one and almost everyone did have one. However, the problem with portable CD players is that it skipped especially when you subject it to bumps and vibrations. For example, whenever you go jogging, you will experience skips on the music as you produce bumps and vibrations when you go jogging. Even shock dampeners and shock absorbers built inside the portable CD players weren’t enough.

This paved the way to developing the iPod. During its first appearance, the Apple iPod became so popular among a lot of people. With the ability to store and play gigabytes worth of mp3 format music, people were now able to listen to their favorite tunes without having to change a CD. Because the music is stored on a built-in hard drive, the iPod never produced any skips in audio even when it is subjected to bumps and vibrations. This made the iPod the most popular mp3 player in the world.

Today, the new Apple iPod Touch is now taking the world by storm. Many people want one and almost everyone today has one of their own. So, just why is iPod Touch very popular? Well, for starters, it is able to store up to 32GB of digital data. It will be able to let you store mp3 music, videos, and it can even let you store pictures as well as games.

The iPod Touch also has a built in WiFi mobile platform. This means that with this device, you will be able to access the internet wherever you go provided that you are in a WiFi hotspot. As you can imagine, the iPod Touch is more than just a multimedia player, it is also a personal computer where you will definitely be able to access the internet, browse your favorite website and even lets you check your emails.

The multi touch screen technology offers and extra oomph to the device. It’s simply stylish and everyone who wants to be fashionable has to have one. The iPod Touch became one of the must have accessories today.

And the best thing about the iPod Touch is that it is so compact that it can fit in your pocket. And, you don’t need to worry about putting it in your pocket along with your keys as the iPod Touch is built to be durable and scratch resistant.

So, the next time you plan on buying a multimedia player, you should go for iPod Touch. With this device, you can be sure that you will never get bored again wherever you go.